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RENAULT ANNOUNCES NEW ONLINE VEHICLE RESERVATION TOOL

  • Renault UK has introduced a new Online Stock Reservation feature through its website
  • Available for all Renault cars and Pro+ commercial vehicles, the tool is live now
  • Customers simply select the model and specification of car they’re looking for from available stock
  • Buyers are put in touch with a chosen dealer to complete the purchase
  • Stock Reservation feature complements the recently launched Virtual Showroom which allows customers to receive online tours of key Renault models

Renault is continuing to expand its digital sales services with the addition of a new Online Stock Reservation tool on Renault.co.uk. Available to Renault car and Pro+ van buyers, the new tool allows customers to reserve a vehicle from stock in just a few simple steps.

Customers simply click to select their desired model to bring up a list of the suitable vehicles, including a choice of best-selling specifications and colour options. After clicking to reserve a vehicle, buyers are directed to fill-out a simple form. Once completed, customers receive a confirmation email and reservation number before being contacted by their chosen dealer to see the process through to delivery, just like a normal car purchase.

With a wide selection of cars available from stock, in various colour combinations and specifications, the vehicles are typically available for delivery within a couple of weeks. If buyers have more specific colour and specification requirements, an alternative form can be completed to initiate further discussions with a nominated dealer.

Adam Wood, Marketing Director at Groupe Renault UK, said: “The Online Stock Reservation feature is a new addition to our comprehensive set of digital tools and helps buyers get the car they want without the need to physically visit a Renault retailer. In combination with our other services, being able to reserve exactly what you want and complete the purchase with your local dealer from home maintains the relationship between retailers and customers in these challenging times, while providing the reassurance that you can still get the new car you want without a long wait.”

Builds on Renault’s existing set of digital sales tools
The new Online Stock Reservation feature on Renault.co.uk complements the broad set of tools that enables new Renault customers to research their new vehicle from the comfort of their own homes.

The Virtual Showroom gives online tours around chosen vehicles – New ZOE, All-New Clio, All-New Captur and Kadjar models from Renault, while the new Remote eSign portal enables customers to complete any financial documents digitally without the need to visit a retailer.

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